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To smooth or not to smooth

What is Keratin Complex Smoothing Therapy?

Keratin Complex restores and restructures the hair by infusing a special blend of hydrolyzed keratin deep into the cuticle. The hydrolyzed keratin is bonded to the cuticle with heat from a flat iron to relax the hair's subcuticle layer, resulting in renewed smoothness and shine.

How much time should be allowed for each client?

Please allow a two- to three-hour window for the Smoothing Treatment.

What results can be expected after the Natural Keratin Smoothing Treatment?
 The hair will be more manageable and easy to style, and will be resistant to humidity. It will feel noticeably softer and silkier, with added life, shine and vibrancy.

Should the hair be colored before or after the treatment application? 
The treatment seals the color in, making it last longer and appear more vibrant. If you choose to have color applied after the treatment, we recommend waiting at least two weeks.

Can the treatments be done on chemically treated, relaxed or straightened hair?

Yes, this treatment works to repair damage caused by chemical treatments. It is recommended to wait two weeks between any chemical services and adjust iron temperature based on hair type as listed in instructions.

How many days after the Natural Keratin Smoothing Treatment before the hair can get wet or be washed?

You must wait three days (72 hours) before washing your hair or swimming.

Can the hair be pulled back or clipped up during the 72-hour waiting period?

No. Avoid making any impressions on the hair from clips, ponytail holders, hats or sunglasses.

What should be done if the hair gets wet during the 72-hour waiting period?

Blow-dry and flat iron with medium to low heat as soon as possible.

What kind of shampoo and conditioner should be used?

Keratin Care Shampoo & Conditioner (sodium chloride-free formula) or Keratin Color Care Shampoo & Conditioner (sodium chloride- and sulfate-free formula).

How often can the Smoothing Therapy treatments be performed?

The treatment can be done as often as every 4 to 6 weeks.

Is the reapplication of the Smoothing Therapy treatments done on the entire head or just on the new growth?

Reapplication is done on the entire head.

How long will the Smoothing Therapy treatment results last?

The Natural Keratin Smoothing Treatment lasts up to five months, depending on lifestyle, maintenance and adherence to all aftercare instructions.

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